Billing Terms & Conditions

Last updated: 22 March 2026

These Billing Terms & Conditions outline how payments are processed for purchases made through the ElevareBody website. By placing an order with ElevareBody, you agree to the billing terms described below.

1. Accepted Payment Methods

ElevareBody offers several secure payment options to make purchasing simple and convenient. We currently accept the following methods:

  • Credit and Debit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay
  • Buy Now, Pay Later services where available at checkout
  • Bank Transfer for large or wholesale orders (please contact us in advance)

Available payment options may vary depending on your location and device.

2. Payment Timing

  • Payment must be completed in full at the time an order is placed.
  • Orders will only be confirmed and prepared for shipment once payment has been successfully authorised.
  • If a transaction is declined, cancelled, or fails to process, the order will not be accepted and no items will be reserved.

3. Pricing and Currency

All prices displayed on the ElevareBody website are listed in British Pounds Sterling (GBP) unless stated otherwise.

Prices may be updated at any time without prior notice.

At checkout, the final order total will include:

  • Applicable taxes (where required)
  • Shipping costs (if applicable)
  • Any additional fees clearly disclosed before payment is completed

Customers are responsible for reviewing the final order amount before confirming payment.

4. Payment Security

ElevareBody takes payment security seriously.

  • All transactions are processed through secure, encrypted payment gateways using industry-standard SSL encryption to protect your financial information.
  • ElevareBody does not store full credit card or payment details on its servers.
  • Payment data is handled securely by authorised third-party payment providers.

5. Refunds and Payment Disputes

  • Refunds are issued in accordance with our Refund & Returns Policy.
  • Where a refund is approved, it will be returned to the original payment method used at checkout.
  • Customers who experience any issues with their order are encouraged to contact our support team before initiating a chargeback with their bank or payment provider.
  • ElevareBody reserves the right to challenge any unauthorised or fraudulent chargeback claims.

6. Fraud Prevention and Order Verification

To protect our customers and prevent fraudulent activity, ElevareBody may:

  • Review or temporarily hold certain orders for verification
  • Request additional identification or confirmation for high-value transactions
  • Cancel orders that appear suspicious or unauthorised

If additional verification is required, our support team will contact you using the details provided at checkout.

7. Billing Information Accuracy

Customers are responsible for ensuring that all billing information provided during checkout is accurate and up to date.

Incorrect billing details may result in:

  • Payment failure
  • Delays in order processing
  • Order cancellation

ElevareBody is not responsible for delays caused by inaccurate payment or billing information provided by the customer.

8. Changes to Billing Terms

  • ElevareBody reserves the right to update or modify these Billing Terms & Conditions at any time.
  • Any updates will be published on this page along with a revised "Last updated" date.
  • Continued use of our website following updates indicates acceptance of the revised terms.

Contact Information

Store Name: ElevareBody

Store Address: 5 Victory Parade, London, United Kingdom E20 1EW

Store Email: support@elevarebody.com

Store Phone: +44 7537 182890

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

Response Time: We aim to reply within 1–2 business days.