Shipping Policy
Last updated: 22 March 2026
At ElevareBody, we aim to provide a reliable and transparent delivery experience for all customers. This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Shipping Destinations
ElevareBody currently ships to addresses within the United Kingdom only.
If you are located outside the UK and would like to place an order, please contact our support team to discuss availability.
2. Order Processing
Orders are processed during our normal business hours.
Order Cut-Off Time
5:00 PM (GMT), Monday to Friday.
Orders placed after the daily cut-off time, or during weekends and public holidays, will begin processing on the next working day.
Order Handling Time
Orders are typically prepared and dispatched within 1–2 business days (Monday–Friday).
Once your order has been processed, it will be handed over to one of our delivery partners.
3. Delivery Timeframes
After dispatch, estimated delivery times are as follows:
| Service | Transit Time | Estimated Delivery |
|---|---|---|
| Standard Delivery (UK) | 5–7 business days | 6–9 business days total |
Please note that delivery times are estimates and may vary depending on factors such as demand, courier delays, or weather conditions.
4. Shipping Costs
We currently offer free standard shipping on all UK orders.
No minimum purchase amount is required.
All shipping charges, where applicable, are displayed and processed in British Pounds Sterling (GBP).
5. Shipping Carriers
To ensure safe and reliable delivery, ElevareBody works with trusted UK shipping partners, which may include:
- Royal Mail
- DPD
- Hermes (Evri)
- Other regional courier services where appropriate
The carrier used may vary depending on order size and logistics availability.
6. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can use this number to monitor your shipment through the carrier's tracking system.
7. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our support team as soon as possible so we can investigate with the shipping carrier.
While we work closely with delivery partners to ensure reliable service, delays may occasionally occur due to circumstances outside our control.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is entered and the package has already been dispatched, ElevareBody may not be able to modify the delivery. Additional shipping charges may apply for reshipment.
Contact Information
Store Name: ElevareBody
Store Address: 5 Victory Parade, London, United Kingdom E20 1EW
Store Email: support@elevarebody.com
Store Phone: +44 7537 182890
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to reply within 1–2 business days.
