Shipping Policy

Last updated: 22 March 2026

At ElevareBody, we aim to provide a reliable and transparent delivery experience for all customers. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Shipping Destinations

ElevareBody currently ships to addresses within the United Kingdom only.

If you are located outside the UK and would like to place an order, please contact our support team to discuss availability.

2. Order Processing

Orders are processed during our normal business hours.

Order Cut-Off Time

5:00 PM (GMT), Monday to Friday.

Orders placed after the daily cut-off time, or during weekends and public holidays, will begin processing on the next working day.

Order Handling Time

Orders are typically prepared and dispatched within 1–2 business days (Monday–Friday).

Once your order has been processed, it will be handed over to one of our delivery partners.

3. Delivery Timeframes

After dispatch, estimated delivery times are as follows:

ServiceTransit TimeEstimated Delivery
Standard Delivery (UK)5–7 business days6–9 business days total

Please note that delivery times are estimates and may vary depending on factors such as demand, courier delays, or weather conditions.

4. Shipping Costs

We currently offer free standard shipping on all UK orders.

No minimum purchase amount is required.

All shipping charges, where applicable, are displayed and processed in British Pounds Sterling (GBP).

5. Shipping Carriers

To ensure safe and reliable delivery, ElevareBody works with trusted UK shipping partners, which may include:

  • Royal Mail
  • DPD
  • Hermes (Evri)
  • Other regional courier services where appropriate

The carrier used may vary depending on order size and logistics availability.

6. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

You can use this number to monitor your shipment through the carrier's tracking system.

7. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our support team as soon as possible so we can investigate with the shipping carrier.

While we work closely with delivery partners to ensure reliable service, delays may occasionally occur due to circumstances outside our control.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is entered and the package has already been dispatched, ElevareBody may not be able to modify the delivery. Additional shipping charges may apply for reshipment.

Contact Information

Store Name: ElevareBody

Store Address: 5 Victory Parade, London, United Kingdom E20 1EW

Store Email: support@elevarebody.com

Store Phone: +44 7537 182890

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

Response Time: We aim to reply within 1–2 business days.