Terms of Service
Last updated: 22 March 2026
1. Introduction
This website and business is operated by James Kilbey, trading as ElevareBody.
This website is operated by ElevareBody. Throughout the website, the terms "we", "us", and "our" refer to ElevareBody.
ElevareBody provides this website and the products, information, tools, and services available through it (collectively referred to as the "Services") subject to the terms, conditions, policies, and notices set out below.
By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you must not use our website or services.
These Terms apply to all visitors and users of the website, including customers, browsers, merchants, and contributors of content.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer products and services to customers.
2. Eligibility to Use Our Website
By using this website, you confirm that:
- You are at least 18 years of age, or
- You have obtained permission from a parent or guardian if you are under 18.
You agree not to use our website or products for any unlawful purpose or in violation of any applicable laws or regulations.
The transmission of malicious software, viruses, or any harmful code is strictly prohibited.
Failure to comply with these Terms may result in immediate suspension or termination of your access to our services.
3. General Conditions
- We reserve the right to refuse service or cancel orders at our discretion.
- Content submitted through our website (excluding payment information) may be transmitted across various networks and adapted to technical requirements of devices or networks.
- Payment card information is always encrypted during transmission.
- You may not copy, reproduce, sell, resell, or exploit any portion of our website or services without prior written permission from ElevareBody.
- Section headings in these Terms are provided for convenience and do not affect their interpretation.
4. Accuracy of Website Information
While we aim to ensure that information on our website is accurate and up to date, we do not guarantee that all content is complete, current, or free from errors.
Information provided on this website is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions.
We reserve the right to update or modify website content at any time without obligation to update previously published information.
5. Changes to Services and Pricing
- Prices for our products may change without prior notice.
- We may modify, suspend, or discontinue any part of our services, website content, or product offerings at any time.
- ElevareBody shall not be liable to you or any third party for any such modifications, suspensions, or discontinuations.
6. Products and Availability
Certain products may be available exclusively through our online store and may have limited availability.
All purchases are subject to our Refund & Returns Policy.
We aim to display product colours and images as accurately as possible, however we cannot guarantee that your device's display will reflect colours precisely.
We reserve the right to:
- Limit sales of products to specific individuals, locations, or jurisdictions
- Restrict quantities purchased per order
- Discontinue products at any time
Any product offers made on this website are void where prohibited by law.
7. Orders and Account Information
By placing an order, you agree to provide accurate, current, and complete information, including billing details and contact information.
We reserve the right to cancel or refuse any order, including orders that appear to be placed by resellers, distributors, or automated systems.
If an order is cancelled or modified, we may attempt to notify you using the contact details provided during checkout.
8. Third-Party Tools and Services
Our website may provide access to tools or services operated by third parties.
These tools are provided "as is" and "as available", and we have no control over their operation.
Your use of any third-party tools is entirely at your own risk and subject to the terms and policies of the respective providers.
9. External Links
Our website may include links to third-party websites or services.
ElevareBody does not control or endorse the content or practices of those websites and accepts no responsibility for any loss or damage arising from their use.
You should review the policies of any third-party websites before engaging in transactions with them.
10. User Content and Submissions
If you submit feedback, suggestions, reviews, or other materials to us, you grant ElevareBody the right to use, reproduce, edit, and publish that content without restriction.
We are not obligated to:
- Keep submissions confidential
- Provide compensation for submissions
- Respond to submitted content
You agree that any content you submit will not violate the rights of any third party or contain unlawful or harmful material.
11. Personal Data
Any personal information submitted through our website is handled in accordance with our Privacy Policy.
12. Errors and Inaccuracies
From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping costs, or availability.
We reserve the right to correct errors and cancel orders where incorrect information has been published.
13. Prohibited Uses
You are prohibited from using this website:
- For unlawful activities
- To violate intellectual property rights
- To distribute malicious software
- To collect personal data from other users
- To engage in spam, phishing, scraping, or similar activities
- To interfere with the website's security features
We may suspend or terminate access to our services if these rules are violated.
14. Disclaimer of Warranties
We do not guarantee that our website or services will operate without interruption, delay, or technical issues.
All services and products are provided "as available" without warranties of any kind unless required by applicable law.
15. Limitation of Liability
To the fullest extent permitted by law, ElevareBody shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or services.
Nothing in these Terms excludes liability where such exclusion would be unlawful.
16. Indemnification
You agree to indemnify and hold harmless ElevareBody, its employees, partners, suppliers, and affiliates from any claims, liabilities, damages, or expenses arising from your breach of these Terms or misuse of our services.
17. Termination
These Terms remain in effect unless terminated by either you or ElevareBody.
You may stop using our services at any time.
We may suspend or terminate your access if we believe you have violated these Terms.
Any obligations or liabilities incurred prior to termination will continue to apply.
18. Entire Agreement
These Terms, together with any policies published on our website, constitute the entire agreement between you and ElevareBody regarding your use of our services.
19. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.
20. Updates to These Terms
We may revise these Terms of Service from time to time.
Any updates will be posted on this page with an updated "Last updated" date.
Your continued use of the website following such changes indicates acceptance of the revised Terms.
Contact Information
Store Name: ElevareBody
Business Operator: James Kilbey, trading as ElevareBody
Store Address: Flat 12, Sienna House, 5 Victory Parade, London, E20 1EW, United Kingdom
Store Email: support@elevarebody.com
Store Phone: +44 7537 182890
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to reply within 1–2 business days.
